Terms of Service
Effective Date: October 1, 2025
Welcome to Chalk & Charms™. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from chalkandcharms.com, you agree to follow these Terms. If you do not agree, please do not use our site.
1. Who We Are
Chalk & Charms™ is a lifestyle brand and online store that sells apparel, accessories, and community-focused content for women in cue sports. We are based in the United States and operate under U.S. consumer and data protection laws.
2. Using Our Website
You agree to:
- Use our site for lawful purposes only
- Not misuse, hack, or attempt to disrupt the site’s operations
- Not impersonate others or provide false information
- Respect the content, trademarks, and intellectual property on the site
We reserve the right to restrict or terminate your access if you violate these terms or engage in any abusive behavior.
3. Product Availability & Pricing
All products are subject to availability. We may limit quantities, modify product offerings, or discontinue items without notice.
Prices are listed in USD and may change at any time. We are not responsible for pricing errors, but we will notify you if your order is affected.
4. Orders, Payment & Shipping
When you place an order:
- You agree that all information provided is accurate and complete
- Payment will be processed securely at checkout via Shopify or our third-party payment processors
- Shipping times are estimates and not guaranteed, unless otherwise stated
- You are responsible for providing a valid shipping address and for any customs or import duties for international orders
5. Returns & Exchanges
We want you to love your purchase. Please review our full [Return Policy] for eligibility and instructions.
In brief:
- Most items can be returned or exchanged within 14 days of delivery
- Items must be unused, unworn, and in original condition
- Sale or custom items may be final sale
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective
6. Intellectual Property
All content on this website, including text, images, logos, designs, trademarks, and product descriptions, is the property of Chalk & Charms™ or its licensors. You may not copy, distribute, or use our content without written permission.
7. SMS & Email Communications
If you provide your mobile number and opt in, you may receive:
- Order updates
- Back-in-stock alerts
- Early access to new drops or birthday messages
By opting in, you agree to receive recurring text messages from us. Message and data rates may apply. You can opt out anytime by replying STOP or contacting us.
Email subscribers can unsubscribe at any time via the footer link in any message.
8. Third-Party Services
Our website may link to or integrate with third-party platforms (e.g., Facebook, Instagram, Pinterest, Shopify). We are not responsible for their terms, privacy policies, or functionality.
9. Disclaimer of Warranties
We do our best to ensure all products and content are accurate and high-quality. However, we provide our site and services “as is” without any warranties, expressed or implied. We are not liable for issues related to delays, errors, or third-party failures.
10. Limitation of Liability
To the maximum extent permitted by law, Chalk & Charms™ will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products.
11. Governing Law
These Terms are governed by the laws of the State of Illinois, USA, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration or small claims court in Illinois.
12. Changes to These Terms
We may update these Terms at any time. If we make material changes, we will post an updated version with a new effective date. Continued use of our site after changes means you accept the revised Terms.
13. Contact Us
If you have questions about these Terms, please email:
hello@chalkandcharms.com